Hamza Moosa Kambi – The Simple Tour Operator That Wins Customers

One simple and certain thing that a businessman should approach is the same, you should always be open to gain or improve yourself as a businessman. Sometimes a tour operator or a general person also thinks that they don’t want to be too successful but enough to raise themselves and their family. But you should believe in yourself, and there is a way to improve yourself in every manner and be successful in your field.

So a successful tour operator as a business means that he is good for the planet and the local communities, who has the capability to retain the repeat customers, try to engage the employees and keep them happy, always offers unique travel experiences, and is profitable for both the operator and customers.

There are lots of tips to be inspired by a tour operator, Hamza Moosa Kambi:

1. Target the ideal customers

A successful tour operator tries to attract the ideal customers and their target group. It is very easy to identify your ideal customer. Or your target group, and it will be just because of your persona, and the persona is always based on your experience and your rating. And your persona is a blueprint of the ideal customer. Who supports you. And your success depends on how you understand your customer, and this is the way your business grows faster.

So first create a draft of your persona with the ideal customers’ characteristics such as origin of the country, traveling types they like, their interests, experiences they are looking for, construction of travel, flexibility, social media activity, and, most important, budget.

2. Append the value to your business

There are many things to improve your business. According to Hamza Kambi, business development manager, the main factor is business strategy which strongly advises a sustainable business model. If the business strategy is great, it will help you to establish the value for your own business while creating data for your customers’ business tours.

And if you are not very happy with your strategy, then it is a great way to redesign or rethink your strategy. And keep some of the points in mind to append the value to your business – build a business on a mission, a niche market, and create the actual value of your business.

3. Increase the loyalty of your customer.

You should focus on customers’ loyalty as soon as the customers start traveling again at the same rate as before. And it will be easier to convince the current customer. Instead of convincing the one who has no experience with your experience.

And the loyalty of your customers will lead your business better than any other marketing, and there are some ways to turn your customers into fans: delivering customers. Service, setting clear expectations, asking for feedback, being transparent and showing responsibility, reward your customers and show your care for them, and customize your products.

4. Consider better tourism.

The most important factor that connects all the things before mentioned tips is “better tourism”. You must consider good tourism in this sensitive tourism industry. The tourism industry can affect both positive and negative impacts on a travel destination. Although, tourism is the better idea to create a better life for everyone at the destination.